Terms

How the studio works.

Everything you need to know before your appointment, written plainly and in one place. None of it is complicated, and none of it is designed to catch you out.

If anything here doesn't fit your situation, tell me at your consultation. Most of it has a sensible answer.

Deposits

A deposit holds your appointment. It comes off the balance on the day, so it isn't an extra charge — it's the first part of what you were already paying.

Deposits are non-refundable. I'm the only artist here, so an appointment I hold for you is an appointment nobody else can have, and the deposit is what makes that fair to both of us.

Your deposit moves with you if you reschedule inside the notice period below. It carries over once.

The deposit is $100, due when you book.

The 48-hour policy

If you need to move or cancel your appointment, I ask for 48 hours' notice.

With 48 hours I can almost always give the time to someone else, and your deposit moves to your new date. With less than that, the time usually goes unfilled, so the deposit stays with the cancelled appointment and a new one is needed to rebook.

Inside 24 hours, or if you don't show up, the deposit stays with the appointment and I'll also charge the card on file up to an additional $100, at my discretion — that last-minute a gap is very hard to fill.

Life happens, and I'd rather hear from you late than not hear from you at all. Call or text as soon as you know. If it's illness or a genuine emergency, tell me as soon as you can and I'll waive that additional fee at my discretion.

If you're running late

Call and tell me. Old Town parking and valley traffic are both real, and a few minutes is almost never a problem.

What I can't do is compress the work. Mapping, pigment, and healing all need the time they need, and rushing any of them shows up in the result months later. If enough of your appointment is gone that I can't do the work properly, we'll reschedule rather than start something I'm not willing to put my name on.

Because I work alone, a late start also runs into whoever is booked after you, which is the other reason the call matters.

More than 15 minutes late and we may need to reschedule, depending on the service and what's booked after you. If we do keep going, a late-arrival fee of 50% of the service price can apply.

Touch-ups

Permanent makeup is a two-appointment process. The first session places the pigment; the second one, after everything has healed, is where it's finished. Skin pushes some pigment out as it recovers, and how much it pushes out is different for every person. That second appointment is where I answer what your skin actually did rather than what I expected it to do.

Touch-ups are priced in tiers by how long it has been since your last session. The first touch-up after your initial appointment is the lowest tier, and it's the one I want you to take. After that, a refresh is priced by how much of the original work is still there — a brow at eighteen months needs less than a brow at four years.

Tiers differ by service, because brows, lips, and eyeliner don't fade at the same rate or take the same time to redo. I'll give you your service's tiers in writing when you book, so you know the whole cost of the work before you start it — not just the first appointment.

Work originally done by someone else is quoted as corrective work rather than as a touch-up. I may still accept it, but a first-time client's price depends on the condition of what's already there, and it's sometimes full price.

For Hybrid Brows and Powder Brows: $200 between four and ten weeks, $275–$325 between three and twelve months, and $325–$450 between twelve and thirty-six months.

For Nano Brows: $200 between four and ten weeks, and $350–$400 between three and twelve months. Working over another artist's previous brows adds $100.

For Lip Blush: $200 between four and ten weeks, $275 between three and twelve months, and $325 between twelve and twenty-four months.

For Areola Restoration: $300 between four and ten weeks, $550 between three and twelve months, and $700 between twelve and twenty-four months.

BB Glow is a little different — it's a series, so the touch-up is $200 every two to three months after your initial sessions, on an ongoing basis.

Past three years, a touch-up is priced as a new service rather than a refresh, since there's little of the original work left to build on.

Payment

Deposits are taken through Square when you book. The balance is settled at the end of your appointment.

I take cash, Zelle, Venmo, Apple Cash, and all major credit or debit cards. There are no payment plans and no financing, and the price you were quoted at your consultation is the price at the end of the appointment — I don't add to it while you're in the chair.

Before your appointment

For 24 hours beforehand, skip alcohol, coffee, and anything that thins the blood — fish oil, vitamin E, ibuprofen and aspirin among them. Thin blood makes skin bleed at the needle, and blood pushes pigment back out as fast as I put it in. If a doctor has you on a blood thinner, do not stop taking it. Tell me instead and we'll plan around it.

Leave your brows alone for two weeks: no waxing, no threading, no tinting. I need to see the hair you actually have in order to map the shape to it.

Stop retinol, glycolic acid, and any exfoliating actives on the area a week ahead. If you've had Botox or filler, leave four weeks between that and this, in either order.

Come with your face clean and eat something first. Sessions run long, and low blood sugar is the most common reason someone gets uncomfortable in the chair.

If you're pregnant or breastfeeding, we wait.

Come alone. For safety and sanitation I can't have additional guests in the studio during your appointment.

Aftercare

Your result is decided as much by the ten days after your appointment as by the hours during it. I'll send you home with written instructions and the ointment you need, and I'd rather you called me with a question than guessed.

Keep the area clean and dry. No swimming pools, hot tubs, saunas, steam rooms, or long hot showers for two weeks. Sweat is the same problem, so hold off on heavy exercise for the first week.

Keep it out of direct sun while it heals, and use sunscreen on it afterwards. Sun is the single largest cause of pigment fading early.

It will look darker and sharper than the finished result for the first several days, then it will flake, then it will look faded and patchy for a week or two before the color settles back in. All of that is normal and none of it is the final result. Do not judge your brows at day ten, and do not pick or scratch the flaking — pulling a scab off takes the pigment under it with it.

Skip makeup on the area until it has finished flaking, and keep acids and retinol off it for a month.

Anything that looks wrong to you, photograph it and send it to me. I'd rather look at it early.

When I can't work on you

Some situations mean permanent makeup has to wait, and a few mean it isn't for you at all. This isn't caution for its own sake — pigment in skin that can't heal properly is a problem that lasts years.

I don't work on anyone who is pregnant or breastfeeding, who is under 18, or who is having active chemotherapy or radiation. I also don't work over broken skin, an active cold sore, or an unhealed area.

Tell me at your consultation if you have diabetes, a bleeding or clotting disorder, an autoimmune condition, keloid scarring, active eczema or psoriasis on the area, or a history of reacting to pigments, dyes, metals, or topical anesthetic. Tell me if you take a blood thinner, an immunosuppressant, or Accutane, and tell me if you've had any skin cancer treated on the area.

None of these is automatically a no. Several need only timing, a note from your doctor, or a patch test first. What they all need is for me to know before we start, so please say it even if you think it doesn't matter.

For restoration work after breast reconstruction, I'll ask for clearance from your surgeon and enough healing time that the tissue has settled.

Your privacy

What you tell me stays with me. Your health information, your history, and what we talked about in the room are not discussed with anyone and not shared with anyone.

Nothing is photographed without your written permission, and permission for my records is not permission to publish. If you'd rather I didn't photograph you at all, say so — it changes nothing about your appointment.

Restoration work is never published in an identifiable form under any circumstances. Booking and payment run through Square, which holds your contact and card details under its own privacy terms; I don't keep your card number.

If you've previously agreed to a photograph and changed your mind, tell me and it comes down.